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Support - Yieldly

Need help with Yieldly? We're here to assist you. Find answers to common questions or contact us directly.

Contact Us

Email: support@googlyglobal.com

Response Time: We typically respond within 24-48 hours.

For questions, bug reports, feature requests, or general feedback, please don't hesitate to reach out.

Getting Started

Yieldly is a dividend tracking app that helps you monitor and analyze dividend-paying stocks. You can start using the app immediately - no sign-in required! Here's how to get started:

  1. Explore Stocks: Browse top dividend stocks on the home screen or search for specific tickers. You can view detailed dividend information, charts, and analytics right away.
  2. Discover by Category: Use the Discover tab to browse stocks by industry (REITs, Utilities, Energy, etc.) or by market index (S&P 500, NASDAQ 100).
  3. View Stock Details: Tap any stock to see comprehensive dividend history, payment dates, yield calculations, and trend charts.
  4. Search for Stocks: Use the search bar on the home screen to find any stock by ticker symbol or company name.
  5. Sign In (Optional): Sign in to sync your watchlist and portfolio across devices. You can use the app fully without signing in, but signing in enables cloud sync and additional features.
  6. Create Watchlist: Save stocks you want to track by adding them to your watchlist. Sign in to sync your watchlist across devices.
  7. Track Portfolio: Add your holdings to monitor your dividend income. Sign in to access portfolio features and sync across devices.

Frequently Asked Questions

Do I need to sign in to use Yieldly?

No! You can use Yieldly without signing in. You can browse stocks, view dividend information, search for tickers, and explore by categories and indexes all without an account. Signing in is optional and enables additional features like:

  • Syncing your watchlist and portfolio across devices
  • Cloud backup of your data
  • Access to portfolio tracking features

If you choose to sign in, Yieldly uses email-based OTP (One-Time Password) authentication for security. Simply enter your email address, tap "Send OTP", check your email for the 6-digit code, and enter it in the app. No password required!

I didn't receive the OTP code. What should I do?

First, check your spam/junk folder. OTP codes are sent immediately. If you still don't see it after a few minutes, try tapping "Resend OTP" in the app. Make sure you're using a valid email address.

How do I add stocks to my watchlist?

Navigate to any stock's detail page, tap the menu (three dots) in the top right, and select "Add to Watchlist". You can also add stocks directly from the Watchlist tab by tapping "Add Ticker".

Can I track my portfolio holdings?

Yes! Sign in to access the Portfolio tab. You can add your stock holdings with the number of shares you own. The app will help you track your dividend income and calculate your annual dividend earnings. Portfolio tracking requires signing in to save your data.

What dividend information does Yieldly show?

For each stock, Yieldly displays:

  • Current dividend yield
  • Annual dividend amount
  • Next dividend payment date and amount
  • Complete dividend payment history
  • Quarterly dividend trend charts
  • Payment dates (declaration, ex-date, payment date)
Is my data secure?

Yes. Yieldly uses industry-standard security practices. We only collect your email address for authentication purposes. Your portfolio and watchlist data are stored securely and only accessible to you. See our Privacy Policy for more details.

Does Yieldly work offline?

Yieldly requires an internet connection to fetch the latest stock data and dividend information. However, you can view previously loaded data when offline.

How do I provide feedback or report a bug?

You can send feedback directly from the app by going to Settings → Send Feedback. You can also email us at support@googlyglobal.com with any issues, suggestions, or questions.

How is dividend yield calculated?

Yieldly calculates dividend yield using the trailing 12-month method. This means we sum all dividend payments over the past 12 months and divide by the current stock price. The yield is displayed as a percentage, showing you the annual return you would receive from dividends if you owned the stock at the current price.

How often is stock data updated?

Stock prices and dividend data are updated daily after market close. Dividend announcements and payment dates are updated as they become available. Yield calculations are refreshed with each price update to ensure accuracy.

What data sources does Yieldly use?

Yieldly uses Polygon.io as our primary data source for stock prices, dividend information, and company data. This ensures accurate, reliable, and up-to-date information for all stocks in our database.

What's the difference between free and Pro?

The free version of Yieldly allows you to:

  • Browse and search stocks
  • View basic dividend information
  • Add stocks to your watchlist (limited preview)
  • View industry categories (limited preview)

Pro unlocks advanced features including:

  • Full access to all stocks in categories and indexes
  • Dividend alerts and notifications
  • Unlimited portfolio tracking
  • Detailed analytics and insights
  • Priority support
How do dividend alerts work?

Dividend alerts are a Pro feature that notifies you when stocks in your watchlist or portfolio have upcoming dividend payments. You can enable alerts in Settings → Dividend Alerts. You'll receive notifications for ex-dividend dates, payment dates, and dividend announcements.

How do I browse stocks by industry or category?

Navigate to the Discover tab to browse stocks by industry categories such as REITs, Utilities, Energy, Financials, Healthcare, and more. Each category shows the average yield and number of stocks available. Tap any category to see the top dividend-paying stocks in that industry.

How do I browse stocks by index (S&P 500, NASDAQ)?

On the home screen, you'll see filter chips for different stock market indexes (like S&P 500, NASDAQ 100). Tap any index to see the top dividend-yielding stocks in that index. You can also browse indexes from the Discover tab under "Popular Indexes".

How do I remove stocks from my watchlist or portfolio?

To remove a stock from your watchlist, go to the Watchlist tab, swipe left on the stock, and tap "Remove". For portfolio holdings, go to the Portfolio tab, tap on a holding, and select "Remove" from the options. You can also long-press on items for quick removal options.

How do I edit my portfolio holdings?

Go to the Portfolio tab and tap on any holding. You can edit the number of shares you own. Changes are saved automatically and will update your dividend income calculations.

Why don't I see dividend data for some stocks?

Some stocks may not have dividend data if they don't pay dividends, have recently stopped paying dividends, or if dividend information hasn't been announced yet. Growth stocks and certain sectors typically don't pay dividends. If you believe a dividend-paying stock is missing data, please contact support.

How do I delete my account?

You can delete your account at any time by following these steps:

  1. Open the Yieldly app and sign in to your account
  2. Navigate to Settings (gear icon)
  3. Scroll down to the "Account Actions" section
  4. Tap "Delete Account"
  5. You'll be asked to confirm twice for safety
  6. Once confirmed, your account and all associated data (portfolios, watchlists, settings) will be permanently deleted

Important: Account deletion is permanent and cannot be undone. All your data including portfolios, watchlists, and preferences will be permanently removed. If you have an active Pro subscription, make sure to cancel it separately through your app store subscription settings before deleting your account.

If you need assistance with account deletion, please contact us at support@googlyglobal.com.

Common Issues

The app won't load stock data

Make sure you have a stable internet connection. Try closing and reopening the app. If the issue persists, check if there's an app update available in the App Store.

I can't sign in

Ensure you're entering a valid email address. Check your email inbox (and spam folder) for the OTP code. The code expires after a few minutes, so request a new one if needed. If problems continue, contact support.

My watchlist or portfolio isn't syncing

Make sure you're signed in with the same email address on all devices. Data syncs automatically when you're connected to the internet. Try signing out and signing back in if sync issues persist.

Additional Resources

  • Privacy Policy - Learn how we protect your data
  • Terms of Service - Read our terms and conditions

Still Need Help?

If you can't find the answer you're looking for, please don't hesitate to contact us:

Email: support@googlyglobal.com

We're committed to providing excellent support and will respond to your inquiry as soon as possible.

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