TutorTrail - Googly, LLC

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Support - TutorTrail

Need help with TutorTrail? We're here to assist. Find answers below or contact us.

Contact Us

Email: support@googlyglobal.com

Response time: We typically respond within 24–48 hours.

For questions, bug reports, feature requests, or feedback, please reach out.

Getting Started

You can try TutorTrail without an account: tap "Try it now" on the sign-in screen to use the app as a guest. When you're ready, use "Create account" (from the menu or Profile) to link an email and keep your data permanently. Otherwise, sign in with your email and we'll send you a one-time code—no password needed.

Frequently Asked Questions

How do I sign in?

Enter your email and tap to receive a one-time code. Check your email, enter the 6-digit code in the app, and you're signed in. We don't use passwords.

What is guest mode?

Guest mode lets you use the app without an email. Your data (students, lessons, progress, etc.) is stored on your account. When you're ready, use "Create account" to add an email—your existing data stays linked to that account so you don't lose anything.

I didn't receive the sign-in code.

Check your spam or junk folder. Codes are sent immediately. If you still don't see it, request a new code (you may need to wait a short time between requests). Make sure the email address is correct.

How do I add students and lessons?

From the app menu, open Students to add and edit students. Open Lessons to schedule lessons (pick a student, date, time, duration). You can mark lessons completed or cancelled and open a session to add notes and progress entries.

How do I track progress and skills?

Under Skills, create skills (e.g. by subject). During or after a lesson, open the session view to add progress entries: choose a skill and set level before/after. You can also add progress from the Progress screen. View progress over time in the Progress chart.

How do I assign homework?

Open Assignments to see all homework. You can add an assignment from the list (choose student, title, due date) or from a lesson. Filter by student and mark assignments complete when done.

How do I delete my account?

Open the app, go to Profile, and use "Delete account" (or "Delete guest workspace" if you're still a guest). Confirm as requested. Your account and all data (students, lessons, skills, progress, homework, notes) will be permanently deleted and cannot be recovered.

Is my data secure?

We use industry-standard security. Your data is stored in a secure database and is only accessible to your account. We don't share your data with third parties for marketing. See our Privacy Policy for details.

Additional Resources

  • Privacy Policy — How we handle your data
  • Terms of Service — Terms and conditions

Still need help?

Email us at support@googlyglobal.com. We'll get back to you as soon as we can.

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